Fire Fighters Charity



0800 389 8820


We are the UK’s leading provider of services that enhance the quality of life for serving and retired fire service personnel and their families.  Our vision is to make a positive difference by supporting people in the fire and rescue community when they are in need.

Over the years, we have helped hundreds of thousands of individuals by providing world-class treatment and support services.


Our free confidential helpline is available to all members of the fire and rescue community.  Whatever your background or situation, our friendly team of advisors have been trained to provide impartial advice, guidance and support on a wide range of concerns.

We are also available to provide practical assistance and solutions on a local level through our nationwide network of professional staff and volunteers.




Jubilee House_11

Set in the heart of the beautiful Lake District, Jubilee House is a purpose-built rehabilitation and recuperation facility, also offering nursing support and neurological physiotherapy.


Marine Court_11

They say that taking sea air is good for you – it’s certainly the case at our newly refurbished Littlehampton Centre, which now offers both rehabilitation and recuperation, as well as rental breaks.


Harcome House_11

Set in 300 acres of stunning Devon countryside, Harcombe House is the ideal retreat for recuperation or rehabilitation, or even for a relaxing rental break.

(Photographs reproduced by kind permission of The Fire Fighters Charity)


Log on to The Fire Fighters Charity website at:


Phone the Confidential Helpline 0800 389 8820


Go to “Contact Us” on this website and leave a text message to receive local advice.

SHOUT! Magazine  (28/04/22)
The Spring 2022 edition of ‘Shout!’ magazine has now been published and distributed by the FIRE FIGHTERS CHARITY. This is a free magazine intended for retired members of the fire & rescue service. If you are a member of WRFA you are entitled to be on the mailing list for ‘Shout!’. If you are not receiving your copies of the magazine please call the charity on 01256 366566 and ask to be added to the mailing list. Have you changed address and failed to get the mailing list corrected?


As you may be aware, increasing support for mental health is a key theme in our 2017-2020 Strategic Plan, and so following the successful bid for funds from the last LIBOR awards, we have started planning to further increase our Charity’s capability to support beneficiaries with poor mental health.

Harcombe House will be established as a dedicated site to support mental health and social well-being for members of the fire service community.

Chief Executive of our Charity, Jill Tolfrey said:

“Our aspiration is that the Harcombe House Recovery Centre will support individuals, couples and families, working together to improve mental health and, equally as important – social wellbeing. We want to work with beneficiaries to enable coping with everyday stresses as well as enabling them to be able to make a positive contribution to the community – whether that is about returning to operational duties, living better with the experiences of a career in the fire and rescue service, or just simply ‘being in a better place’ as an individual, couple or family.

“This aspiration for Harcombe House extends well beyond this initial funding award, as we are seeking to develop a ‘centre of excellence’, providing research and evidence based support and innovative approaches to improve the health and well-being of the fire community.

“In terms of the practical process, one project team is focusing on refurbishment and developing the environment, and a second project team is focused on innovative service development, implementation and evaluation. The project teams are working towards finishing the first phase of work in September.

“This is a great opportunity and exciting time for our Charity; the Trustees and Senior Leadership Team are looking forward to working with everyone involved in making this happen.”

You can click the button below to download more details and see answers to a variety of questions about the Harcombe House Recovery Centre. 

To download the full report, click HERE.