Useful Contacts

By clicking on the highlighted text, you will be connected to that organisation’s home website.

AbilityNet IT Can Help 0800 269545

AbilityNet is a charity offering free services to people with disability, to help them get the most from computers and the internet.

Action Fraud 0300 123 2040

This police operated site provides a central point of contact for information about fraud and financially motivated internet crime.  If you’ve been scammed, ripped off or conned, there is something you can do about it.  Report fraud to us and receive a police crime reference number.

Age UK Salisbury District 01722 335425

We encourage & support the individuality & independence of older people in the achievement of their aims. We listen, inform & assist them to keep control of their lives. We take every opportunity to raise awareness & campaign on issues affecting older people locally.

Age UK Wiltshire 01380 735502 (Devizes) 01793 687017 (Swindon)

Refer to HEALTHY LIVING page for more details.

Age UK  0800 169 6565 (National)

Offering help and advice for older people. (Firefighters and Asbestos Exposure) have recently published an educational page about Firefighter Health and Asbestos Safety and have offered us access to it.

Blue Light Discount Cards

Blue Light Card provides discounts online and on the High Street using a physical Blue Light Card.  Serving and former members of the Fire & Rescue Service are eligible to apply.  Proof of service is needed before a card is issued.

Bobby Van  01225 794652

The Wiltshire Bobby Van Trust provides a home security service for elderly, vulnerable and disadvantaged people throughout Wiltshire.

British Heart Foundation 0300 330 3311

Coronary heart disease is the UK’s single biggest killer and the British Heart Foundation is leading the fight against it. Refer also to HEALTHY LIVING page for more information.

Carer Support Wiltshire  0800 181 4118

Carer Support Wiltshire is an independent registered charity that offers unpaid Carers free and confidential information, support, advice and time out opportunities.

Citizens Advice Bureau  0844 375 2775

They help people resolve their legal, money and other problems by providing free, independent and confidential advice. (Access website to locate nearest office)

Department of Work and Pensions (DWP)

Offering advise for pensioners

Dorset & Wiltshire Fire & Rescue Service  01722 691000

Five Rivers Health & Wellbeing Centre, Hulse Road, Salisbury, SP1 3NR

Emergency call 999


The new place to find Government services and information, replacing Directgov and Business Link – simpler, clearer and faster.

Pensions Advisory Service  0300 123 1047

Free independent information and guidance on pensions.

Telephone Preference Service  0845 070 0707

Register your number with the Telephone Preference Service.  It won’t stop scam calls, but should stop unsolicited marketing calls from UK-based firms.

The Money Advice Service 0300 500 5000

This service is free, impartial and set up by central government. It has a useful range of tools and advice, including the Money Stretcher tool, to help you make your money go further.

The Samaritans 116 123

They are a UK charity offering support to people who are despairing, and are on hand 24 hours a day, every day of the year.

The Silver Line 0800 328 888

This charity was launched in 2013 and aims to provide a means for the lonely and isolated elderly folk to receive support.

Wiltshire Council 0300 456 0100

0300 456 0102  Rubbish and recycling
0300 456 0109  Council tax
0300 456 0110  Housing and council tax benefit
01380 734734   Housing
01249 706131   Parking
01225 718012   Highways
01225 715344   Planning
0300 456 0112  Elections
0300 456 0100  Pest control, noise and pollution
01225 713007   Registrars
01225 713002   Blue badges
0300 456 0111  Adult care

Wiltshire & Swindon Fire Authority – Pension Enquiries   01225 713613


Wiltshire Fire & Rescue Service 

Refer to Dorset & Wiltshire Fire & Rescue Service above.

Wiltshire Police  101

Emergency call 999

WHICH? Magazine – New Elderly Care Website

When the time comes to arrange elderly care for a relative or for yourself, it can be a complex and frustrating process. Which? magazine has launched a free website aimed at giving free elderly care advice and information.